Shipping policy

transportation policy
**Processing time**
All orders will be processed and shipped within 1-3 working days (excluding public holidays and weekends). Once your order ships, you will receive a confirmation email with tracking information.
**freight**
Shipping costs will be automatically calculated at checkout based on the destination and total weight of the order. Regular shipping is free for orders over $99.
**Delivery time**
Hong Kong local orders are expected to be delivered within 1-3 working days. The delivery time for international orders varies depending on the destination, and usually takes 7-21 working days. Please note that the specific delivery time may vary due to customs inspections and local logistics conditions in the destination country.
**Track your order**
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to instantly track the status of your order on our logistics partners' websites.
**International Shipping**
We support global shipping. Please note that international orders may be subject to import taxes, duties, or other charges in the destination country, which are the responsibility of the recipient.
**Order not received**
If you do not receive your order within the estimated delivery time, please contact our customer service team and we will assist you in tracking your package and resolving the issue.
**Order Change**
Once the order is confirmed, you will not be able to change the delivery address or modify the order content. If there are special circumstances, please contact our customer service team as soon as possible and we will try our best to assist you.
**Damaged or missing**
If your package is lost or damaged during transportation, please contact us immediately and we will solve the problem for you as soon as possible.